About Arianne uses DHL Express for domestic and international delivery.
Orders sent within Spain should arrive between 1-2 business days (Monday to Friday, excluding Bank Holidays). International shipping and Canary Islands will take 2-3 business days. Notice these delivery times are being after dispatch. We will always try to dispatch your goods within 3 days of receipt the order. Please allow more time for delivery at busy periods like Christmas.
Shipping costs for one item:
- Domestic delivery – 6 EUR
- Europe delivery (plus Canary Islands, Ceuta and Melilla) – 8 EUR
- International delivery – 18 EUR
Free worldwide shipping on orders over 200 EUR.
If client is shipping to a destination outside European Union, customs and import duties will be levied by the client’s local government and will be responsibility for the client. We recommend to inform yourself at the local customs office of your country, so you will not be surprised by unexpected charges. Consider as well, orders with more that one item could be charging an extra payment on international deliveries.
Insurance & Receives
All shipments are insured for the value of the merchandise and requires signature.
Make sure to double check your billing and shipping address when placing an order.
Upon the completion of your order, you will receive and email confirmation outlining the details of your order. This message will follow a second email with the tracking number information once we do the delivery. In case you do not receive a receipt or lose it please get in touch for us to reissue.
If you have any concerns over delivery issues or timings please feel free to get in touch with us so that we can personally ensure your orders gets to you: firstname.lastname@example.org